This privacy policy has been compiled to better
serve those who are concerned with how their ‘Personally Identifiable
Information’ (PII) is being used online.
PII, as described in US privacy
law and information security, is information that can be used on its
own or with other information to identify, contact, or locate a single
person, or to identify an individual in context.
Please read our privacy
policy carefully to get a clear understanding of how we collect, use,
protect or otherwise handle your Personally Identifiable Information in
accordance with our website.
What personal information do we collect from the
people that visit our blog, website or app?
When ordering or
registering on our site, as appropriate, you may be asked to enter your
or other details to help you with your experience.
When do we collect information?
We collect information from you when you or enter information on our site.
How do we use your information?
We may use the
information we collect from you when you register, make a purchase, sign
up for our newsletter, respond to a survey or marketing communication,
surf the website, or use certain other site features in the following
ways:
How do we protect your information?
We do not
use vulnerability scanning and/or scanning to PCI standards. An external
PCI compliant payment gateway handles all CC transactions. We use
regular Malware Scanning. Your personal information is contained behind
secured networks and is only accessible by a limited number of persons
who have special access rights to such systems, and are required to keep
the information confidential. In addition, all sensitive/credit
information you supply is encrypted via Secure Socket Layer (SSL)
technology. We implement a variety of security measures when a user
places an order enters, submits, or accesses their information to
maintain the safety of your personal information. All payment transactions are
processed through a gateway provider and are not stored or processed on
our servers.
Do we use ‘cookies’?
Yes. Please, read our which forms part of our Privacy Policy.
Third-party disclosure
We do not sell, trade, or otherwise
transfer to outside parties your
Personally Identifiable Information unless we provide users with advance
notice. This does not include website hosting partners and other
parties who assist us in operating our website, conducting our business,
or serving our users, so long as those parties agree to keep this
information confidential. We may also release information when it’s
release is appropriate to comply with the law, enforce our site
policies, or protect ours or others’ rights, property or
safety. However, non-personally identifiable visitor information may be
provided
to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our
discretion, we may include or offer third-party products or services on
our website. These third-party sites have separate and independent
privacy policies. We therefore have no responsibility or liability for
the content and activities of these linked sites. Nonetheless, we seek
to protect the integrity of our site and welcome any feedback about
these sites.
Google
Google’s advertising requirements can be
summed up by Google’s Advertising Principles. They are put in place to
provide a positive experience for users. ,
as a third-party vendor, uses cookies to serve ads on our site.
Google’s use of the DART cookie enables it to serve ads to our users
based on previous visits to our site and other sites on the Internet.
Users may opt-out of the use of the DART cookie by visiting the Google
Ad and Content Network privacy policy.
We have implemented the following: We, along
with third-party vendors such as Google use first-party cookies (such as
the Google Analytics cookies) and third-party cookies (such as the
DoubleClick cookie) or other third-party identifiers together to compile
data regarding user interactions with ad impressions and other ad
service functions as they relate to our website.
Opting out: Users can set preferences for how
Google advertises to you using the Google Ad Settings page.
Alternatively, you can opt out by visiting the Network Advertising
Initiative Opt Out page or by using the Google Analytics Opt Out Browser
add on.
California Online Privacy Protection Act
CalOPPA
is the first state law in the nation to require commercial websites and
online services to post a privacy policy. The law’s reach stretches
well beyond California to require any person or company in the United
States (and conceivably the world) that operates websites collecting
Personally Identifiable Information from California consumers to post a
conspicuous privacy policy on its website stating exactly the
information being collected and those individuals or companies with whom
it is being shared. – See more at:
According to CalOPPA, we agree to the following:
Users can visit our site anonymously. Once this privacy policy is
created, we will add a link to it on our home page (bottom section) or
as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be
found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information?
• By logging in to your translation account
How
does our site handle Do Not Track signals?
We honor Do Not Track
signals and Do Not Track, plant cookies, or use advertising when a Do
Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It’s also important to note that we allow third-party behavioural tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children
under the age of 13 years old, the Children’s Online Privacy Protection
Act (COPPA) puts parents in control. The Federal Trade Commission,
United States’ consumer protection agency, enforces the COPPA Rule,
which spells out what operators of websites and online services must do
to protect children’s privacy and safety online.
Do we let third-parties, including ad networks
or plug-ins collect PII from children under 13?
We do not specifically
market to children under the age of 13 years old.
Fair Information Practices
The Fair Information
Practices Principles form the backbone of privacy law in the United
States and the concepts they include have played a significant role in
the development of data protection laws around the globe. Understanding
the Fair Information Practice Principles and how they should be
implemented is critical to comply with the various privacy laws that
protect personal information.
In order to be in line with Fair Information
Practices we will take the following responsive action, should a data
breach occur:
We will notify the users via in-site notification or Email within 7 business days.
We also agree to the Individual Redress
Principle which requires that individuals have the right to legally
pursue enforceable rights against data collectors and processors who
fail to adhere to the law. This principle requires not only that
individuals have enforceable rights against data users, but also that
individuals have recourse to courts or government agencies to
investigate and/or prosecute non-compliance by data processors.
GDPR Notice
As of May 25 2018, the General Data Protection Regulation (GDPR)
came into effect, affecting users in the European Union. As defined by
Council of the European Union, Interinstitutional File: 2012/0011
(COD):
“The General Data Protection Regulation (GDPR) (EU) 2016/679
is a regulation in EU law on data protection and privacy for all
individuals within the European Union (EU) and the European Economic
Area (EEA). It also addresses the export of personal data outside the EU
and EEA areas. The GDPR aims primarily to give control to citizens and
residents over their personal data and to simplify the regulatory
environment for international business by unifying the regulation within
the EU.”
Our relationship with you is fundamentally based on consent. We do
not collect or use your data without your consent. As a result, we have
included this page to inform users of this change in EU privacy
regulation. In order to use this service, we are required to access
certain information upon the signup process. All information pertaining
to data collection and the measures we take to protect your data is
detailed in our privacy policy, which can be found here.
Furthermore, in compliance with the GDPR, we require your consent to
receive electronic marketing communication (for example: email
marketing, exclusive offers, etc.). However, certain email communication
is necessary for usage of our service. This includes Login
Notifications, Order notifications and Order updates, Project
notifications, Withdrawal Confirmations, Deposit Notifications and
2-Factor Authentication.
If you chose not to consent to these terms, we will grant you a
period of 15 business days from the moment you sign in to download your project files. Please note, users can withdraw their GDPR consent at any time
by contacting us using the contact form or email we provide on this
website.
CAN SPAM Act
The CAN-SPAM Act is a law that sets
the rules for commercial email, establishes requirements for commercial
messages, gives recipients the right to have emails stopped from being
sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honour opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe from newsletter lists by using the link at the bottom of each email.
If at any time you would like to unsubscribe
from receiving future emails, you can use our contact form on our
website, and we will promptly remove you from ALL correspondence.
Thank you for taking the time to read this. We value each and every
one of our customers and will continue to provide the best experience
possible. If there are any questions regarding this privacy policy, you
may contact us using the information below or our contact form on this
website.
Lesacon Pty Ltd
37 Gardenia Street
Somerset West
South Africa
What Are Cookies?
As is common practice with almost all
professional websites this site uses cookies, which are tiny files that
are downloaded to your computer, to improve your experience. This page
describes what information they gather, how we use it and why we
sometimes need to store these cookies. We will also share how you can
prevent these cookies from being stored however this may downgrade or
‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies?
We use cookies for a variety of reasons
detailed below. Unfortunately in most cases there are no industry
standard options for disabling cookies without completely disabling the
functionality and features they add to this site. It is recommended that
you leave on all cookies if you are not sure whether you need them or
not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by
adjusting the settings on your browser (see your browser Help for how to
do this) or don’t allow setting cookies in our Cookie Policy area which
is displayed in the foot area of our website, if you are located in an
country with specific law. Be aware that disabling cookies will affect
the functionality of this and many other websites that you visit.
Disabling cookies will usually result in also disabling certain
functionality and features of the this site. Therefore it is recommended
that you do not disable cookies.
The Cookies We Set
Account related cookies
If you create an account with us, then
we will use cookies for the management of the signup process and general
administration. These cookies will usually be deleted when you log out
however in some cases they may remain afterwards to remember your site
preferences when logged out.
Login related cookies
We use cookies when you are logged in so
that we can remember this fact. This prevents you from having to log in
every single time you visit a new page. These cookies are typically
removed or cleared when you log out to ensure that you can only access
restricted features and areas when logged in.
Email newsletters related cookies
This site offers newsletter or
email subscription services and cookies may be used to remember if you
are already registered and whether to show certain notifications which
might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site and our portal for
accounting releated services and our portal for translation related
services offers e-commerce or payment facilities and some cookies are
essential to ensure that your order is remembered between pages so that
we can process it properly.
Forms related cookies
When you submit data to through a form
such as those found on contact pages or comment forms cookies may be set
to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great
experience on this site we provide the functionality to set your
preferences for how this site runs when you use it. In order to remember
your preferences we need to set cookies so that this information can be
called whenever you interact with a page is affected by your
preferences.
Third Party Cookies
In some special cases we also use cookies
provided by trusted third parties. The following section details which
third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread
and trusted analytics solution on the web for helping us to understand
how you use the site and ways that we can improve your experience. These
cookies may track things such as how long you spend on the site and the
pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
We
use Google reCaptcha as a spam protection service provided by Google
Inc. (i.e. Google reCaptcha) to analyze ours contact forms and
availability requests.
The browser of the user will transmit to Google Inc. the data
collected through the cookies installed by Google reCaptcha. Google Inc.
may use the data collected to contextualize and personalize the ads of
its own advertising network. By disabling the cookies set by Google
recaptcha the contact forms and information/availability requests map
may not work properly. For more information please refer to Google’s
official documentation by visiting following url:
Google’s Privacy Policy
By browsing in this website the user
authorizes Google Inc. to process the personal data according to the
methods and for the purposes stated in Google’s Privacy Policy.
From time to time we test new features and make subtle changes to
the way that the site is delivered. When we are still testing new
features these cookies may be used to ensure that you receive a
consistent experience whilst on the site whilst ensuring we understand
which improvements our users appreciate the most.
As we sell products it’s important for us to understand statistics
about how many of the visitors to our site actually make a purchase and
as such this is the kind of data that these cookies will track. This is
important to you as it means that we can accurately make business
predictions that allow us to monitor our advertising and product costs
to ensure the best possible price.
Several partners advertise on our behalf and affiliate tracking
cookies simply allow us to see if our customers have come to the site
through one of our partner sites so that we can credit them
appropriately and where applicable allow our affiliate partners to
provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that
allow you to connect with your social network in various ways. For these
to work the following social media sites including: Facebook, LinkeIn
will set cookies through our site which may be used to enhance your
profile on their site or contribute to the data they hold for various
purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and
as was previously mentioned if there is something that you aren’t sure
whether you need or not it’s usually safer to leave cookies enabled in
case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
Last Edited on 2024-04-03